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Before you open an account or place any activity on ak7, these Terms & Conditions set out what we commit to and what we ask of you. Access to this platform depends on your local law and eligible region — read through each section so you know exactly where you stand.
These Terms & Conditions form the complete agreement between you and ak7 whenever you access, browse or transact on this platform. By opening an account, you confirm that you have read, understood and accepted every clause in this document. If any part is unclear, contact our support team before proceeding — acceptance is not retroactive. All activities on this platform are subject to the laws and regulations applicable in your jurisdiction. We do not make representations about the lawfulness of account use in every region; it is your responsibility to confirm that accessing this platform is permitted where you are located. Where local law restricts or prohibits online account activity, these Terms do not override that restriction. Transactions processed through Nagad, Upay, and Bank Transfer are each governed by the specific limits, verification steps and processing conditions displayed inside your account wallet at the time of the transaction. Those conditions form part of these Terms by reference. Disputes about a specific transaction should be raised through the support route described in the Support section of this page. We keep a transaction record on your account that you can access at any time by visiting the wallet or transaction history tab in your dashboard.
Not every activity on or around this platform falls under the same set of rules. Understanding what is inside and outside the scope of these Terms helps you know which protections apply to you and where to direct a question if something goes wrong.
Creating, logging into and managing your ak7 account — including identity verification steps, session controls visible in your dashboard, and any access restrictions we apply — falls fully within the scope of these Terms & Conditions.
All deposits and withdrawals processed through your account wallet, including those made via Nagad, Upay or Bank Transfer, are governed by these Terms. The specific limits and verification steps shown at checkout are part of this agreement.
Game content provided through the platform lobby, promotional notices published in the signed-in area, and policy documents hosted on this domain are covered by these Terms. Content accuracy is maintained by us; errors should be reported to support.
External payment processors, game studios, and network providers operate under their own terms. Where you interact with a third-party service through this platform, their separate conditions apply alongside ours. We are not responsible for third-party conduct.
These Terms & Conditions are not only obligations — they also establish concrete actions you can take to manage your own account position. You have the right to review every transaction logged against your account at any time by opening the transaction history tab in your dashboard. If you believe a record is incorrect, you can raise a correction request through the support form, providing the transaction reference shown on screen. Your personal account details — including your registered contact method and wallet linkage — can be updated by navigating to account settings and following the verification fields shown there. We require identity confirmation before processing changes to protect your account from unauthorised edits. If you have a question about how a specific clause in these Terms applies to your situation, you can send that question directly to our support team. We do not offer legal advice, but we will explain how the relevant clause operates in plain language and direct you to the correct process.
Open the transaction history tab in your account dashboard to see every logged deposit, withdrawal and transfer. Each entry shows a reference number, date and status. Keep this reference if you need to raise a dispute.
Navigate to account settings to update your registered contact method or linked wallet. Identity confirmation is required before any change is saved — follow the verification fields displayed on that page.
If a clause in these Terms is unclear, contact support directly. We will explain how that clause applies to your account in plain language and point you to the relevant process or form.
For any disputed transaction — whether processed via Nagad, Upay or Bank Transfer — submit a request through the support form, including the transaction reference from your dashboard. This starts the review process on our side.
If any part of these Terms & Conditions raises a question or you need help taking an account action described in this document, the routes below are how you reach us. Use the channel that suits the urgency of your question — all enquiries related to these Terms are handled by the same team.
The live chat widget is available from any page when you are signed in. Use it to ask about a specific clause, a transaction status, or an account action described in these Terms. A team member will respond in the chat window.
For formal policy queries or correction requests, submit a message through the support form in your account area. Include your account reference and the specific clause or transaction you are asking about so we can respond accurately.
Complex or document-linked questions — such as a formal request to review your account records — can be sent by email. The address is published on the Contact page of this site. Reference your account and the relevant section of these Terms.
These Terms & Conditions are actively maintained, not a static document. When we update a clause, we publish a notice in the signed-in account area before the change takes effect. Continuing to use your account after that notice constitutes acceptance of the revised terms.
Account data linked to your transaction history — including wallet references for Nagad, Upay and Bank Transfer — is stored only as long as required to service your account and meet obligations set out in these Terms. Retention periods are defined in our Privacy Policy.
Session controls are visible in your account dashboard before any transaction step. If you suspect unauthorised access, use the account settings page to update your credentials immediately, then contact support with your account reference.
We use cookies to maintain your signed-in session and to record which policy notices you have seen. The cookie settings accessible from your browser or from the site footer let you review and adjust what is stored on your device.
If you want to request a review of how a specific clause applies to your account, or ask us to correct a policy-related record, submit a request through the support form. We respond to all formal policy requests through the same written channel.
The questions below cover the points we hear most often about how these Terms & Conditions apply to ak7 accounts. If your question is not listed here, contact support directly.
Yes. Opening an account on ak7 constitutes acceptance of these Terms in full. If you access this platform from a region where online account activity is restricted by local law, these Terms do not override that restriction — your eligibility depends on your local law and eligible region.
We publish a notice in your signed-in account area before any clause change takes effect. The updated version is then linked from the footer of every page. Continuing to use your account after the notice date means you accept the revised Terms.
Open your transaction history tab, note the reference number for the transaction in question, then submit a support form request including that reference. Our team will review the record against the wallet logs and respond through the same written channel.
Yes. Account settings allow you to update registered contact details and linked wallets, including Bank Transfer information. Identity confirmation is required before changes are saved, as stated in the account management clause of these Terms.
Third-party services accessed through this platform — including external payment processors and game studios — operate under their own terms alongside ours. Where a conflict exists, contact support to clarify which agreement governs your specific situation.
We retain account and transaction data for the period required to service your account and meet the obligations described in these Terms. Specific retention periods are set out in our Privacy Policy, accessible from the site footer.