This page sets out the legal framework that governs your account and activity on ak7. Access to our platform depends on your local law and eligible region — read through the policy scope and your rights before you proceed.
Jurisdiction-dependent access
Account obligations
User rights outlined
Policy contact route
POLICY POSTURE
Our Legal Position and How It Applies to You
ak7 operates under a policy framework that reflects the laws applicable in the regions where our services are made available. Whether your account activity is within scope depends on your local law and the eligible region confirmed at the time you registered. We do not make any claims about the lawfulness of access in any specific jurisdiction on your behalf — that determination is yours to make, and we encourage you to check the legal position in your location before using our services. Our policy covers how we collect and handle your account data, how transactions are processed through payment channels including Nagad, Upay and Bank Transfer, and how we respond to requests regarding your account records. Our terms apply from the moment you open an account and remain in effect across all activity on the platform, including payments made via local wallet options. If any provision of these terms conflicts with applicable law in your region, the legally required standard takes precedence. We update our policy when regulatory or operational changes require it; the version shown on this page is the current one. If you have questions about what these terms mean for your specific situation, our support route is the right place to start.
Nagad
Upay
Bank Transfer
Account wallet
Local eligible regions
SCOPE AND BOUNDARIES
What Falls Inside and Outside This Policy
Understanding the scope of our legal policy helps you know exactly which parts of your relationship with ak7 are covered by these terms and where the boundaries sit. Four distinct areas are defined below.
Account Access
Our policy governs the creation, use and closure of your ak7 account. Eligibility to hold an account depends on your local law and the region you confirmed at registration. We reserve the right to restrict or suspend access where policy or legal requirements apply.
Transactions
All payment activity processed through your account — including deposits and withdrawals via Nagad, Upay and Bank Transfer — falls within our policy scope. The rules for each payment channel are set out in the transaction terms visible in your account settings.
Site Content
The games, promotional materials and editorial content published on ak7 are covered by our intellectual property and content terms. You may view and use content for personal account purposes; redistribution or commercial use is not permitted under any circumstances.
Third-Party Services
Services provided by external parties — including game studios whose titles appear in our lobby and any third-party payment processors — are governed by their own terms. Our policy does not extend to those services, and we are not liable for their conduct or policies.
YOUR ACCOUNT RIGHTS
Practical Actions You Can Take Under This Policy
You have concrete, actionable rights in relation to your ak7 account and the data we hold about you. These are not abstract assurances — each one maps to a specific step you can take through your account or by contacting our support team. You can review your transaction history and account records directly from the account dashboard at any time; the record covers all payment activity including Nagad and Bank Transfer transactions. If any detail on your account — name, contact address or linked payment method — is incorrect, you can request a correction through the account settings page or by raising it with our support team. Where you have a question about how we use your data or how a particular policy clause applies to you, submitting a support query is the correct route and we will respond through the same channel. If you choose to close your account, the relevant request form is accessible from the account settings area.
Review Your Records
Open the transaction history section in your account dashboard to see a full record of all activity, including deposits and withdrawals processed through Nagad, Upay and Bank Transfer.
Correct Account Details
If your registered name, contact details or linked payment method needs updating, go to account settings and follow the fields shown there, or raise a correction request directly with our support team.
Raise a Policy Question
For questions about how a specific policy clause applies to your account, submit a query through our support channel. We respond via the same route you used to contact us, so keep that channel open.
Request Account Closure
The account closure form is in your account settings. Once submitted, our team will confirm receipt and explain what happens to your remaining wallet balance before the account is closed.
POLICY CONTACT PATHS
How to Reach Us About a Legal or Policy Matter
If you have a question that sits directly under our legal policy — a data request, a terms clarification or an account-closure query — the routes below are the right ones to use. We only list channels that are visibly published on the site; we do not commit to response times we cannot verify.
Live Chat Support
Open the live chat window from any page on ak7 to raise a policy question in real time. Our support team can confirm what the relevant policy clause covers and direct you to the right next step for your account.
Email Policy Queries
For detailed legal questions — data correction requests, account record reviews or formal policy queries — send an email through the address published in your account contact section. Keep a copy of your message for your own records.
Account Help Centre
The help centre, accessible from the account menu, contains published answers to the most common policy and terms questions. Check there first; if your question is not covered, escalate through live chat or email.
HOW WE HANDLE POLICY
Data Handling, Cookies and Account Security at ak7
Our approach to your data and account security follows the obligations set out in our published policy. We are transparent about what we collect, why we collect it and what you can do about it through your account settings.
Data Handling
We collect account registration details and transaction records — including activity linked to Nagad, Upay and Bank Transfer payments — to operate your account. We do not sell your personal data to third parties. The full scope of what we collect is in the data section of our policy.
Cookies and Tracking
We use cookies to maintain your session, remember your account preferences and measure how the site performs. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how account features behave on your device.
Account Security
Your account is protected by password authentication and account-level verification steps shown during login. If you suspect unauthorised access, go to your account security settings immediately and contact our support team through live chat or email.
Retention and Requests
We retain account and transaction records for as long as our policy and applicable obligations require. To request access to the data we hold about you, or to ask us to correct it, use the email route listed in your account contact section.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About Our Legal Policy
The questions below cover the most common things you may want to check before or after opening your account. If yours is not here, raise it through live chat or email.
Does ak7 operate legally in Bangladesh?
Whether you can access ak7 depends on the laws applicable in your location and eligible region. We do not make a determination about the legality of access on your behalf. Check the legal position in your jurisdiction before using the platform.
What data does ak7 collect from my account?
We collect registration details, login activity and transaction records including payments made through Nagad, Upay and Bank Transfer. Full details of what we collect and why are set out in the data handling section of our published policy, accessible from the footer.
How do I request a copy of my account records?
Send a request through the email address published in your account contact section. State clearly that you are requesting your account record. We will respond through the same channel after verifying your identity against the account details we hold.
Can I correct an error on my account under this policy?
Yes. Go to account settings and update the field that needs correcting, or contact our support team through live chat or email with the correct details. We will confirm once the correction has been reviewed and applied to your account.
What happens to my wallet balance if I close my account?
When you submit an account closure request from your account settings, our team will confirm receipt and explain the process for your remaining balance before closure is finalised. Supported withdrawal channels include Nagad, Upay and Bank Transfer.
How do I manage cookies on ak7?
Cookie preferences are managed through your browser settings, not through a separate site tool. Disabling functional cookies may affect session behaviour and account features. Our cookie policy, linked in the site footer, explains which cookies we use and their purpose.